Due to changing state procedures Starry Lane is currently offering only carry-out and delivery. We will not be able to take orders or payment at the bakery. All orders must be placed either by phone or with our new online ordering platform. We are offering store-front pickup, curbside pickup, and delivery to all of our customers. For more infomration please email us at email@example.com
We're going to be doing our very best to keep both our staff and our guests safe during this outbreak. Please take a minute to look over our protocol changes so that we can continue to provide you with the high level of customer service you have come to expect from Starry Lane.
Remember, we’re stronger together then we are apart, and we’ll get through this as a community. As a family.
Pick Up Only
In compliance with new health an safety regulations restaurants are no longer permitted to allow guests to enter. This means that all transactions will be happening at our door. Guests will not be able to enter the bakery and look over our items. You must call ahead, or use our new ordering app, to place an order before coming to the bakery. For the safety of our staff you must still wear a mask to pick up your order
We will not be accepting payment at the store-front pickup area. All orders must be paid in full at the time they are placed.
How to Place an Order
To place an order you can call the bakery at (619) 328-0500, or use our new online ordering app.
You must place an order and pay in full before coming to the bakery. We cannot accept any payment at the door.
Same Day Orders
If you would like to pick up your baked goods the same day you order please call the bakery at (619) 328-0500. Our phones will be open starting at 8am so that we can answer your calls. We are now offering same-day delivery as well. If you would like your order delivered please call before 12pm.
If you would like to place an order for the next day or in the future, you can still call us, or you can use our new Online Local Pickup ordering app. A link to this app can be found on our homepage.
Curbside or Store-Front Pickup
To pickup your order you can choose between store-front and curbside options. If you choose store-front, you will walk up to our door, give our team member your name, and they will place your packaged order on the counter at the door for you to pick up. You will not be permitted to enter the bakery.
If you choose curbside pickup, please park your car in the marked space in front of Starry Lane. We can only bring orders to cars parked in the marked curbside space. Once you are parked please remain in your car and call the bakery. We will bring your order straign out to you and place it in your trunk, back seat, or pass it through the window if you prefer.
Starry Lane will be temporarily operating on a reduced schedule. Our new hours of operation are as follows:
Monday, Tuesday, Wednesday: Closed (accepting phone orders from 8am-12pm)
Thursday, Friday, Saturday, Sunday: 10am-5pm (phones will open at 8am for orders)
We are temporarily removing a few items from our menu. This is not a permanent change, but one meant to maximize our time and ingredients until we can execute our full menu again.
The following items will not be available when we reopen
Shortbread Cookies, Cinnamon Swirls, Maple Cookies, Strawberry lilies, Fudge Sandwich Cookies, Oatmeal Cream Cookies, Maple Blondies, Hummus, Croutons, Crostini, Pretzel Crisps, Gingersnaps, Custom Shaped or Decorated Sugar Cookies.
Needed Notice to Place an Order
We understand that our reduced open hours might make it difficult to place orders with enough notice, so we have reduced the time we require to order certain menu items.
New Notice Times
We will now accept 2 day notice for orders of all items including bread, pies, and Basic Cakes (simple flower and/or message decoration). This means that an order placed on Thursday could be ready on Saturday, or an order placed on Friday could be ready on Sunday.
We will still require 1 full week notice on custom and pre-designed cakes. This means an order placed on Thursday could be ready on the next Thursday.
Placing an advanced order is highly recommended. We know that making a trip outside your home can be a harrowing experience right now, and we want to make sure we can provide you with exactly what you need when you come in.
Same Day Pickup
We encourage our guests who do not wish to place an advanced order to call the bakery before stopping by so that we can set aside your requested items and you can pay over the phone. This way you can minimize your time spent inside the bakery, simply come in, pick up your items, and you can be on your way
It’s still unsafe for many members of our community to leave their homes. With that in mind we have developed a system to deliver fresh baked Starry Lane treats within select zip codes. Cakes, cookies, brownies, bread, all delivered fresh to your door!
Every objection we have previously stated about utilizing delivery apps still holds true, and we would never compromise your safety. Instead we have retrained some of our trusted team members who would normally be working on our new closed days to deliver your orders personally. Each delivery driver has been rigorously trained to uphold Starry Lane’s commitment to your health and safety, so you can be sure your baked goods arrive at your door in the exact same condition they have left our shop. These drivers are our employees and teammates, NOT outsourced contractors.
For more information our Local Delivery information page.